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Support

Support

Right partnership for robust sustenance & dedicated support, driving your business ahead

With a dedicated team of support staff responding 24X7 addressing every single query, TKCG’s aim has been to maintain the 99% success and retention rate bench mark. We specialize both on on-site as well as offshore support depending on the contingency and need of our clientele. Our support system is an open communication system that includes all domains of communication support techniques such as telephonic, email, use of remote connectivity tools etc. At TKCG, we believe in ‘serving an extra step more’ to provide significant value additions to our clientele.



Software Upgrade

The impeccable MS Dynamics upgrade and implementation methodologies nurtured by our system professionals are a result of their years of expertise in system, data analysis, troubleshooting and solution building. Our professionals are well versed in spotting the precise pain-points within your system and to migrate and update your precious data upgrades with the same precision.

Thorough feasibility study, accurate code analysis of tool existing versions and remapping to proposed upgraded MS Dynamics versions, precisely matching your business processes.
Breezy, fast and efficient upgrade implementations with minimal to nil operational interferences.
Optimal upgrade pricing.


Migration

Our personnel engagement model ensures an in-house team of the best-in-class talent-pool of Consultants and System Migration professionals. They have been a part of many client projects involving critical application/product migration into newer, MS Dynamics, cost-effective, futuristic technologies. Our razor-sharp focus on the re-engineering and migration needs of our clients’ existing system into the suitable newer technology helps us remain sensitive to their exact expectation.

Precise data migration services scaling MS Dynamics implementations at all levels of your business, across industry verticals.
Immaculate mapping of data to be migrated, exactly with your new system.


Maintenance

The primary intent of TKCG’s System and Database maintenance support is to facilitate our clientele to obtain the most optimal business performance, with nil operational interferences and disruptions, which have a vital effect on your system’s performance as well as downtime

Implementing the most trusted, time-tested system maintenance designs for optimal business productivity.
Paving way for predictable business, operational costs, ensuing precise annual budgeting.
Sustain all-time updated, efficiently performing solutions, every year.
TKCG’s wholesome maintenance plan includes its every aspect viz., System Support, Assured updates and upgrades, Database and system maintenance.